AI Logic

Waitlist Intelligence

See the logic behind the magic. How our AI decides who gets the golden ticket when a spot opens up.

Waitlist Score

We don't just use "First Come, First Served". We calculate a score: (Days Waiting × 1) + (Loyalty Score × 5) + (Urgency × 10).

Fair Ranking
Rewards Loyalty
Prioritizes Urgency

Smart Matching

If a 45-minute slot opens, our AI filters the waitlist for requests that fit that duration and service type perfectly.

Duration Matching
Service Compatibility
Provider Preference

Instant Action

The moment a cancellation is confirmed, the top match gets a text. "A slot just opened! Reply YES to claim it."

<1s Latency
High Conversion
Zero Admin Touch
Setup Waitlist