Copy and paste these professionally crafted policies into your website, booking page, or reminder emails to protect your time.
Best for high-end salons or medical practices where time is strictly allocated.
CANCELLATION POLICY: Your appointments are very important to us. They are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. - Cancellations made less than 24 hours in advance will result in a charge equal to 50% of the reserved service amount. - "NO SHOWS" will be charged 100% of the reserved service amount. Thank you for viewing and supporting our policy criteria.
Best for independent creators or small studios building personal relationships.
Hey there! We know life happens. If you need to reschedule or cancel, please let us know at least 24 hours before your slot. Because we’re a small business, last-minute cancellations really hurt our ability to keep the lights on. Any cancellations with less than 24 hours notice will incur a small fee of $25. No-shows will unfortunately be charged the full service fee. We appreciate your understanding and can't wait to see you!
Brief, effective texts to send 24 hours before the appointment.
Reminder: You have an appointment with [Business Name] tomorrow at [Time]. Please reply 'C' to confirm or call [Phone] to reschedule. Note: Cancellations within 24hrs incur a fee. See you soon!
ShowUpHQ automates your deposits, reminders, and waitlists so you never have to chase a cancellation fee again.